FAQ

What brands and models do you sell?

SoleSeason carries Nike, Air Jordan and Adidas sneakers at discount prices. Our selection leans toward retro releases and everyday styles that work with a range of outfits.

How much does shipping cost?

Shipping is free on orders over $50. Orders under that amount ship at our standard rate, which is shown at checkout before you pay.

How long does delivery take?

Orders ship within 7–15 business days. Every order ships with a tracking number so you can follow your sneakers from our warehouse to your door.

Do you ship worldwide?

Yes, we ship worldwide. Delivery times of 7–15 business days apply to all destinations.

Can I return a pair that doesn't fit?

Yes. Returns are accepted within 30 days of delivery. Try your sneakers on indoors first to keep the soles and uppers clean, and keep the original box in good condition.

How do I start a return?

Contact us by WhatsApp or through the contact form with your order number. Our team will walk you through the return steps.

Is checkout secure?

Yes. All payments go through a secure checkout, so your details stay protected.

How do I know which size to order?

Sizing can differ between brands and between retro and modern builds. Check the size guide on each product page and read the fit notes before you order. If you are between sizes, our team can help you choose by WhatsApp.

Are the sneakers authentic?

We stock Nike, Air Jordan and Adidas sneakers at discount prices. If you have questions about a specific pair before ordering, message us and we will share what we know about that release.

How can I contact SoleSeason?

Reach us by WhatsApp or through the contact form on the site. We answer questions about sizing, shipping and returns.

Do you restock retro releases?

Restocks depend on availability, so a pair that sells out may return or may not. Check the product page for the latest stock, or ask us about a specific model.

Can I change or cancel an order?

Contact us as soon as possible. If your order has not shipped yet, we will do what we can to update or cancel it.