Privacy Policy
Privacy Policy
SoleSeason respects your privacy. This policy explains what we collect and how we use it when you shop for sneakers on our site.
Information We Collect
When you place an order, we collect your name, email address, shipping address, and payment details. We also collect data about your device and browsing activity on our site.
How We Use Your Information
We use your information to:
- Process and ship your orders (shipping takes 7-15 business days, and orders ship with a tracking number).
- Send you updates about your order and respond to your inquiries.
- Improve our site and product selection, including retro releases and everyday styles.
- Prevent fraud and ensure secure checkout.
Sharing Your Information
We share your information with service providers who help us operate our store, such as payment processors and shipping carriers. We do not sell your personal information.
Cookies
We use cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings, but some features may not work properly.
Your Rights
You can access, update, or delete your personal information by contacting us. If you have questions, reach out via WhatsApp or our contact form.
Data Security
We implement security measures to protect your data, including secure checkout. However, no method of transmission over the internet is completely secure.
Returns and Shipping
We offer free shipping on orders over $50 and accept returns within 30 days of delivery. For details, see our shipping and returns policy.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page.
Contact Us
For privacy-related questions, contact us via WhatsApp or the contact form.