Shipping

Every pair you order from SoleSeason is packed and sent with a tracking number, so you can follow your sneakers from our warehouse to your door. Shipping takes 7-15 business days depending on where you are in the world.

Shipping costs and delivery times

We keep the details simple so you can get back to planning your rotation.

• Free shipping on orders over $50.
• Delivery time: 7-15 business days.
• Tracking: every order ships with a tracking number.
• Checkout: secure checkout on every order.

Delivery windows start from the day your order is dispatched. Once your package is on its way, the tracking number lets you check its progress at any point.

Orders and tracking

When your order ships, you receive a tracking number so you always know where your pair is. If a tracking update looks stuck or unclear, message us on WhatsApp or use the contact form and we will look into it for you.

Returns

If a pair does not fit the way you hoped, you can return it within 30 days of delivery. Keep the sneakers in the condition you received them and reach out through WhatsApp or the contact form to start the return.

Questions about an order

Our support runs on WhatsApp and the contact form. Whether you are waiting on a retro release, checking on a delivery or asking about a return, send us a message and we will help.